Quick Links
1 — Information We Collect
Name and contact details (such as email address and phone number)
Message content you provide via our contact form
Consent to terms and conditions (checkbox)
Technical information such as browser type, IP address, and usage patterns (collected automatically)
2 — How We Use Information
Respond to your inquiries and provide customer support
Improve our products, services, and website performance
Maintain records of communications
Ensure compliance with applicable laws and regulations
3 — Data Protection
Secure encrypted transmission (HTTPS)
Access control and limited data retention
Regular monitoring and security patching
Use of reputable third-party processors (e.g. Google for Sheets)
4 — Information Sharing
Never sold to third parties
Isolated customer environments
Zero cross-client data sharing
Strict access control protocols
Compliance with global standards
Required legal disclosures only
5 — Your Rights
Request a copy of your personal data
Ask us to correct or update inaccurate information
Request deletion of your data (“right to be forgotten”)
Withdraw your consent at any time
6 — Cookies and Monitoring
Essential system cookies
Performance monitoring tools
Infrastructure analytics
Custom metric tracking
User preference storage
Configurable monitoring scope
7 — Data Retention
System logs: 30 days
Performance data: 12 months
Security records: 24 months
Compliance data: 7 years
Regular data optimization
Customizable retention policies
Contact us
For privacy and security inquiries:
privacy@krachtion.com
Data Protection Officer:
dpo@krachtion.com
Krachtion